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AW-HE38Full HD Remote Camera with integrated pan-tilt
AW-HE38H
AW-HE38Full HD Remote Camera with integrated pan-tilt
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Key Features

1/2.3-Type MOS

22x Optical Zoom

Available upgrade to NDI|HX - PoE+ for Power, Ultra Low Latency Audio/Video, Tally & Control via a Single Cable or choose the AW-HN38H for out-of-the-box support for NDI|HX

IP Connectivity for web interface and control plus PoE+ support for single cable power, streaming and camera control

HDMI Video Output, in addition to USB and microSD card built-in recording

The AW-HE38 pan/tilt/zoom camera incorporates newly-developed 1/2.3-type full HD MOS sensors and Digital Signal Processors (DSP) for high sensitivity, high resolution and superior video capture in a wide range of shooting conditions.

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Service and Support
  • Broadcast & ProAV Firmware Database
    Broadcast & ProAV Firmware Database
    Global Broadcast & ProAV Firmware Database
    Thu, 26/11/2020 - 06:25
    Download File
  • Broadcast & ProAV Software Database
    Broadcast & ProAV Software Database
    Global Broadcast & ProAV Software Database
    Thu, 26/11/2020 - 04:00
    Download File
  • PTZ Camera System Lineup PDF (English)
    PTZ Camera System Lineup PDF (English)
    Brochure PDF: PTZ Camera System
    Wed, 29/01/2020 - 11:40
    Download pdf - 1.3 MB
    AW-HE38HW/HK Brochure
    AW-HE38HW/HK Brochure
    Catalog PDF: AW-HE38HW/HK
    Thu, 30/01/2020 - 10:48
    Download pdf - 4.92 MB
    Tecnopoint Robotic Systems & Panasonic PRO PTZ Camera Solutions
    Tecnopoint Robotic Systems & Panasonic PRO PTZ Camera Solutions
    Wed, 04/12/2019 - 12:55
    Download pdf - 4.75 MB

Please see below the services available for this product. You can also use this section to access the general Service & Downloads area of the website or contact our Technical Support team.

General service & downloads Contact technical support

Please see below the services available for this product. You can also use this section to access the general Service & Downloads area of the website or contact our Technical Support team.

General service & downloads Contact technical support

There are currently no key services available.

Please see below the services available for this product. You can also use this section to access the general Service & Downloads area of the website or contact our Technical Support team.

General service & downloads Contact technical support

There are currently no other services available.

Specifications

General
Power Requirements DC 12 V (Supplied AC adaptor) DC 42 V to 57 V (PoE+ power supply)
Current Consumption 1.2 A (Supplied AC adaptor) 0.4 A (PoE+ power supply)
Ambient Operating Temperature 0 °C to 40 °C (32 °F to 104 °F)
Storage Temperature -20 °C to 50 °C (-4 °F to 122 °F)
Allowable Humidity Ranges 20 % to 90 % (no condensation)
Mass Approx. 1.5 kg (3.30 lb)
Dimensions (W x H x D) 160 mm x 186 mm x 166 mm (6-5/16 inches x 7-41/128 inches x 6-17/32 inches) [excluding protrusions, direct ceiling mount bracket]
Finish [AW-HE38HW] Pearl white, [AW-HE38HK] Metallic black
Controller Supported*1 AW-RP50, AW-RP120G, AK-HRP200G
Input
Power DC 12 V IN, PoE+ (IEEE802.3at standard)
MIC/Line Input Stereo mini-jack (φ3.5 mm) Input impedance: Approx. 2 kΩ (unbalanced) [Mic input] Supported microphones: Stereo mic (plug-in power, on/off switching via menu) Supplied voltage: 2.5 V ± 0.5 V Mic input level: -60 dBV ± 3 dBV [Line input] Input level: -10 dBV ± 3 dBV
Output
Output Video | HDMI [AW-HE38HW/HK] HDMI connector * HDCP is not supported. * VIERA Link is not supported.
Input/Output
Input/Output Connector | LAN LAN connector for IP control (RJ-45) Equipped with straight/crossover cable auto detection function
INPUT/OUTPUT connector | RS-232C Mini DIN 8-pin (IN) Mini DIN 8-pin (OUT)
Input/Output Connector | RS-422 CONTROL IN RS422A (RJ-45)
INPUT/OUTPUT connector | USB Mini-B port
INPUT/OUTPUT connector | SD card microSD card slot
FUNCTIONS AND PERFORMANCE
[Camera unit]
Imaging Sensors 1/2.3-type MOS
Lens AW-HE38HW/HK : Motorized 22x zoom, F1.6 to F4.3 [f=4.3 mm (11/64 inches) to 94.6 mm(3-23/32 inches); 35 mm (1-3/8 inches) equivalent: 31.6 mm (1-31/128 inches) to 705.0 mm (27-49/64 inches)]
Focus Switching between auto and manual
Focus Distance Entire zooming range:1.2 m (3.94 ft) Wide end: 10 cm (0.33 ft)
Color Separation Optical System On-chip color lter system
Minimum illumination | 59.94 Hz 0.7 lx (50 IRE, F1.6, 48 dB,1/60 without accumulation) 0.35 lx (50 IRE, F1.6, 48 dB,1/30 with accumulation[Frame Mix 6 dB])
Minimum illumination | 50 Hz 0.7 lx (50 IRE, F1.6, 48 dB,1/50 without accumulation) 0.35 lx (50 IRE, F1.6, 48 dB,1/25 with accumulation[Frame Mix 6 dB])
Horizontal Resolution 1000 TV lines Typ (Center area)
Gain Selection*2 Auto, 0 dB to 48 dB (3 dB step)
Frame Mix*3 Auto, Off, 6 dB, 12 dB, 18 dB, 24 dB
Electronic shutter speed | During Full Auto 1/30 to 1/2000 [59.94 Hz] 1/25 to 1/2000 [50 Hz]
Electronic shutter speed | During Auto 1/60 to 1/2000 [59.94 Hz] 1/50 to 1/2000 [50 Hz]
Electronic shutter speed | During Manual 1/100, 1/250, 1/500, 1/1000, 1/2000, 1/4000, 1/10000 [59.94 Hz] 1/120, 1/250, 1/500, 1/1000, 1/2000, 1/4000, 1/10000 [50 Hz]
Synchro Scan 59.94 Hz : 59.94 Hz to 660.09 Hz 50 Hz : 50.00 Hz to 570.12 Hz
Gamma Off, Normal (Low, Mid, High), Cinema
White Balance AWB A, AWB B, ATW, 3200K,5600K, VAR (2400K to 9900K)
Chroma Amount Variability ±3 step
Scene File Full Auto, Manual1, Manual2, Manual3
Output format | HD 1080:59.94p/50p 1080:59.94i/50i 1080:29.97p/25p 1080:29.97PsF/25PsF 720:59.94p/50p
Synchronization System Internal synchronization
[USB connection] * This may vary depending on the operating environment.
Video Output USB Video Class Ver1.0
Video Compression Format MPEG-4 AVC/H.264 High Pro le
Resolution 1920 x 1080, 1280 x 720, 640 x 360
Frame Rate max 30 fps (System frequency 59.94 Hz) max 25 fps (System frequency 50 Hz)
Audio Output USB Audio Class Ver1.0
Audio Compression Format AAC-LC (48 kHz, 16 bit, 2 ch, 128 kbps)
Supported Models Devices standardly equipped with a USB 2.0 compatible port
[Pan-tilt head unit]
Installation Method Stand-alone (Desktop) or suspended (Hanging)*4
Pan/Tilt Operation Speed Maximum speed during preset: 300°/s Maximum speed during manual: 90°/s
Panning Range ±175°
Tilting Range -30° to 90°*5
Quietness During preset: NC40 or less During manual: NC35 or less
[Camera/pan-tilt head control]
IP Connecting Cable When connecting through a hub: LAN cable*6 (category 5 or above),max. 100 m (328 ft) When using a PoE+ hub: LAN cable*6 (category 5e or above),max. 100 m (328 ft) When a hub is not used: LAN cable*6 (category 5 or above),max. 100 m (328 ft)
AW Protocol Connecting Cable LAN cable*6 (category 5 or above,straight cable), max. 1000 m (3280 ft)
Standard Protocol Connecting Cable Mini DIN 8-pin cable, male
[SD card recording]
SD Card Type micro SDHC (4 GB to 32 GB), micro SDXC (64 GB to 128 GB),Speed class 10 or higher
System Frequency 59.94 Hz/50 Hz
SD Card Recording MPEG-4 AVC le standard compliant (.MP4)
Recording Format 1920 x 1080/59.94p, 1920 x 1080/50p, 1920 x 1080/29.97p, 1920 x 1080/25p, 1280 x 720/59.94p, 1280 x 720/50p, 1280 x 720/29.97p, 1280 x 720/25p
[Network]
Resolution | JPEG VGA (640 x 360), QVGA (320 x 180) max.30 fps 1920 x 1080, 1280 x 720, 640 x 360, 320 x 180 max.30 fps
Resolution | H.264 1920 x 1080, 1280 x 720, 640 x 360, 320 x 180 max.60 fps
Supported protocol | IPv4 TCP/IP, UDP/IP, HTTP, HTTPS, RTSP, RTP, RTP/RTCP, FTP, DHCP, DNS, NTP, IGMP, UPnP, ICMP, ARP, RTSPoverTCP, RTSPoverHTTP, SSL(TLS), MultiCast/UniCast
Supported protocol | IPv6 TCP/IP, UDP/IP, HTTP, HTTPS, RTSP, RTP, RTP/RTCP, FTP, DHCPv6, DNS, NTP, ICMPv6(MLD), RTSPoverTCP, RTSPoverHTTP, SSL(TLS), MultiCast/UniCast
i-OS, Android support JPEG image display
Accessories Mount bracket for installation surface (Hanging*7 / Desktop): 1 Drop-prevention wire (already attached to the unit): 1 Bracket mounting screws (bind-head) M4 x 10 mm: 4 Main unit mounting screw (with at washer, spring washer) M3 x 6 mm: 1 Power cable (1.5 m [4.92 ft]) [AW-HE38HW/HKPJ]: 1, [AW-HE38HW/HKEJ]: 3 AC adaptor: 1
Note *1: It may be necessary to upgrade the version of the controller so that the controller will support the unit. *2: During Auto, 6 dB to 48 dB (6 dB step) are available for AGC Max Gain setting. *3: During Auto, 0 dB, 6 dB, 12 dB and 18 dB are available for Auto F.Mix Max Gain setting. *4: To ensure safety, the unit must be secured using the mount bracket supplied. *5: Depending on the pan or tilt position, the camera may be refected in the image. *6: Use of an STP (shielded twisted pair) cable is recommended. *7: To ensure more safety, AW-HE38HW/HK can be secured by using the direct ceiling mount bracket (WV-Q105A).